0202200 KNIPEX HEAVY INSULATED STEEL WIRE PLIERS WITH UNDERLEVER

• Find the product or products you are interested in and select the ADD TO CART field
• When you have added all the products you want to your cart, you can go to it by clicking on the Cart icon located at the top right of the screen.
• You fill in all the necessary fields and select the COMPLETE ORDER field to proceed with the payment.
• If you have chosen to pay by Credit, Debit or Prepaid Card, you will automatically be transferred to the secure environment of Eurobank
to complete the payment of your order.
• As soon as you complete the registration, you will receive an email from us with your code and order details

• Select the Connect button located at the top right of the screen.
• Select the "registration" field.
• Fill in your email and press the "register" button
Your account is ready!

USEFUL NOTES
• Fields marked with an asterisk (*) are mandatory.

No, you can place an order without having an account.

When you complete the ordering process, you will see the message "Thank you. Your order has been received." and the code will also appear
of your order as well as the rest of the information. You will also be emailed with all the details about your order.

In our company we always make sure to deliver exactly what you have chosen in the best quality. If nevertheless the order you have received is not
correct or a product is defective, we provide you with the option of replacing the defective product. All you need to do is send us back the faulty product and we
we send the correct one at no extra charge.

If you wish to return a product, you may do so within 14 calendar days from the day you received it, taking into account the following conditions.
• Returns are only accepted if the product is unused and in its original condition and packaging has not been opened.

Money return
In this case, you will incur return costs of €3, which you will not give to the courier at the time of delivery, but will be automatically deducted from the amount of money you will receive back, from the value of the product or products you returned.
Your refund will be made according to the payment method you chose during purchase:
• On your debit / credit card, if the payment for the order has been made through it.
• To the bank account you have filled in on the return form, if the payment for the order has been made by cash on delivery.

Your refund will be made within 14 days of receiving the products from our company.

• Free shipping:
– for orders over €50

For the rest of the orders, the shipping cost is €4

You can redeem the discount coupon as soon as you enter the code in the DISCOUNT COUPON field, which you will find on the order entry page.

• If the coupon code is valid and your order meets the redemption conditions, then a confirmation message will appear below
the coupon field & discount will automatically appear on your order.
• If the code is not valid, then a relevant message will appear & there will be no change in the value of your order.

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• To cancel your order, simply send us an email with the subject "Order Cancellation" and include your order information.

For your best service, in case you encounter any problem, you can contact us!
See all contact methods here.